Wednesday, March 30, 2011

What Innovators can Learn from a Snake

I don't know if you have followed the drama in New York this week, but it seems that many people are caught up in the news story about a missing Egyptian Cobra that escaped from the Bronx Zoo. It is probably a mixture of fear and humor that keeps this story alive, but today I want to talk with you about an innovative individual who stepped into the Cobra's news cycle and started something viral. Someone, realizing the opportunity for humor and attention, set up a Twitter account called @bronxzooscobra soon after the story hit the national headlines. They proceeded to share humorous short posts about what the cobra might be doing in New York City without the proper supervision. That simple twitter feed went from a few thousand followers on Monday to over 100,000 followers by the end of the day on Tuesday. What caused that kind of growth and what can we learn from our friend the cobra? Here are a few key things that the cobra's twitter crew did right: 1. A Real Event: They realized that as long as the cobra was loose it would be a story. This meant that they could tie their humor and content to a real event with real drama. 2. Authenticity: The people running the twitter feed are obviously from New York. Their content is authentic to the city with mentions of bakeries, famous people in New York and so on. 3. Quality Content: The writing is good and the humor is hilarious. That is the most important differentiator. They are not just posting random thoughts. The humor and the writing are well thought out and done in such a way as to appeal to different audiences in the city and around the world. So the next time you want to launch a viral marketing campaign to engage people with your new innovation, make sure to take these three pointers from our friend the cobra!

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